Terms & Conditions of Hire:

1. All hire charges start from and finish at Hyde Park Corner. The travel allowances from Hyde Park Corner to the collection point and vice versa are as follows: Central London 30 minutes, Heathrow & City Airport 60 minutes, Gatwick, Biggin Hill, Northolt, Luton, Stansted & Farnborough Airports 90 minutes and Southampton & Dover Docks 2 hrs.

2. Excess time will be charged at the prevailing hourly rate.

3. There is a minimum hire of 4 hours on all hires (excluding airport / dock transfers). Quoted rates are exclusive of VAT at 20% unless otherwise stated.

4. Our Airport set rates include a 45 minutes waiting time at the airport from the time the plane has landed. Waiting time charges will be incurred after the 45 minutes has lapsed and will be charged per 15 minutes at the relevant hourly rate.

5. All vehicles are equipped with cellular phones for client use. All calls are charged at £2.00 per minute plus VAT at 20%.

6. Incurred car parking, tolls and congestion charge will be charged back at cost.

7. All hire charges are rounded up to the nearest 30 minutes.

8. Cancellations for airport / train station transfers or minimum charge bookings made within two hours of the collection time will be subject to the minimum charge. Cancellations for any booking will incur a full charge cancellation fee if cancelled within 24 hours of PU time. Cancellations for mini bus and coach bookings may vary, please contact us for full cancellation terms.

9. Rates are subject to alteration without prior notification. All account holders will be notified at least one month prior to any price increases.

10. If it is necessary for our chauffeurs to have overnight accommodation this will be charged at £180.00 + VAT at 20%.

11. A surcharge of 100% will be added to the agreed tariff for services provided on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day. There are no surcharges on all other UK bank holidays.

12. In the event a passenger has an excess of baggage, ‘the Company’ reserve the right to refuse any luggage or property in the car which in our opinion would result in the vehicle being damaged or unsafe to drive on the road.

13. The Company accepts no responsibility for delays howsoever caused.

14. The Company accepts no responsibility for any loss or damage to any luggage or property carried within or on our vehicles howsoever such loss or damage may be caused.

15. All hires must be fully paid in advance except where the hirer has a credit account wherein payment is due within 14 days from the date of invoice.

16. Account facilities are available for registered UK and International companies.

17. All account holders who fail to settle there account within the payment terms will be subject to interest charges of 8% above the Bank Of England's interest rates.

18. All reservations are subject to a 5% service charge.

19. The Company expressly prohibit any person other than our chauffeurs to drive our vehicles.

20. The Customer agrees and undertakes not to: (i) solicit any existing employee of the Company (ii) solicit or procure the services of any existing sub-contractor of the Company, without the prior written authorisation of the Company (iii) make any attempt to interfere with the existing business relations between the Company and any of its existing employees, agents and sub-contractors.

21. Smart City maintains a strict non smoking policy on all it’s vehicles.

22. All deposits are non-refundable.

Terms and Conditions

Welcome to Smart City Prestige!

These terms and conditions outline the rules and regulations for the use of Smart City Prestige's Website, located at https://smartcityprestige.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Smart City Prestige if you do not agree to take all of the terms and conditions stated on this page.


The website uses cookies to help personalize your online experience. By accessing Smart City Prestige, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.


Unless otherwise stated, Smart City Prestige and/or its licensors own the intellectual property rights for all material on Smart City Prestige. All intellectual property rights are reserved. You may access this from Smart City Prestige for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from Smart City Prestige

  • Sell, rent, or sub-license material from Smart City Prestige

  • Reproduce, duplicate or copy material from Smart City Prestige

  • Redistribute content from Smart City Prestige

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Smart City Prestige does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Smart City Prestige, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Smart City Prestige shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Smart City Prestige reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Smart City Prestige a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • Commonly-known consumer and/or business information sources;

  • Dot.com community sites;

  • Associations or other groups representing charities;

  • Online directory distributors;

  • Internet portals;

  • Accounting, law, and consulting firms; and

  • Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Smart City Prestige; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Smart City Prestige. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Smart City Prestige's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.